top of page

Welcome

Welcome to PBSC, where we're committed to delivering exceptional customer experiences by harnessing the power of innovative technologies. As a leading BPO provider, we partner with businesses across diverse industries to optimize their operations and drive growth. Discover how our expert team, data-driven approach, and dedication to operational excellence can transform your customer journey today.

What We Offer

Delivering Quality Services with Our Skilled Professionals

Customer Service

Customer Relationship Management

Our Customer Relations Management (CRM) service focuses on delivering personalized and responsive interactions, ensuring your customers feel valued and heard. By utilizing advanced CRM tools and strategies, we streamline communication, provide timely support, and anticipate customer needs. 

Digital Programmer

Technical Support

Our Technical Support service provides swift and expert assistance to address any challenges your customers may face. With a team of skilled professionals well-versed in various technologies and systems, we are equipped to troubleshoot and resolve issues efficiently. 

Online meeting

Sales & Retention

Our Sales and Retention service is designed to drive revenue and foster customer loyalty by delivering personalized and engaging experiences. Our skilled agents are adept at identifying potential sales opportunities and crafting persuasive pitches to convert prospects into customers. 

Our Omnichannel Solutions

Multichannel Communication Solutions for Seamless Customer Engagement

Voice

Our Voice Channel within the Omnichannel suite ensures your customers receive exceptional, real-time assistance through phone interactions. 

Chat

 Our dedicated agents are trained to deliver timely and accurate responses, ensuring customers have their questions answered and issues resolved efficiently. 

Email

By utilizing the Email Channel, your business can offer a high level of customer care, fostering long-lasting relationships and enhancing overall satisfaction.

Our Culture

20230310_145046620_iOS
20230608_161205000_iOS
20230310_140212216_iOS
20230529_140110821_iOS
20230608_161039541_iOS
20230609_163715050_iOS
20230609_161640085_iOS
20230609_161902367_iOS
c65724b5-9a4a-4990-b910-7e2f0a9660a3_edited

Victor Olivero, Agent

"Working at this call center has been an incredible experience. The management team is supportive and truly cares about their employees. They provide continuous training and development opportunities to help us succeed in our roles. I feel proud to work for a company that values its employees and strives to provide excellent customer service."

Get in Touch

Central St., Unit 100, Technology Park Herrera, Santo Domingo, Dominican Republic, 11001

contact@pbsc.center

  • TikTok
  • Facebook
  • Twitter
  • LinkedIn
  • Instagram

Thanks for submitting!

bottom of page